Social Media Terms of Use and Community Guidelines

Social Media Terms of Use and Community Guidelines

Terms of Use Statement

By accessing or interacting with any official St. Clair Child & Youth Services (SCCYS) social media account, you agree to abide by these Terms of Use and Community Guidelines. These rules are designed to foster a safe, respectful, and supportive environment for all users. SCCYS reserves the right to update these terms at any time and to remove content or restrict access to users who violate these guidelines.

Community Guidelines

Acceptable Behaviour

  • Engage respectfully and courteously with all members of the community.

  • Share information, questions, and feedback relevant to child and youth mental health and SCCYS services.

  • Protect your own privacy and the privacy of others; do not share confidential or identifying information about yourself or others.

  • Use language that is inclusive, non-discriminatory, and appropriate for all ages.

Unacceptable Behaviour

The following actions are strictly prohibited and may result in the removal of content or the restriction of access:

  • Posting confidential, identifying, or personal information about clients, staff, or any individual.

  • Using obscene, profane, hateful, threatening, or discriminatory language or images.

  • Harassing, bullying, or defaming any individual or group.

  • Sharing false, misleading, or intentionally harmful information.

  • Posting spam, advertisements, or repetitive off-topic content.

  • Promoting illegal activity or violating copyright, privacy, or intellectual property laws.

  • Impersonating SCCYS staff or other users.

  • Attempting to hack, disrupt, or otherwise compromise the security or operation of SCCYS social media accounts or digital platforms.

User-Generated Content

  • Comments and posts from users do not necessarily reflect the views of SCCYS.

  • SCCYS is not responsible for user-generated content but reserves the right to moderate and remove any content that violates these guidelines.

  • By posting on SCCYS social media, you grant SCCYS the right to use, reproduce, and moderate your content in accordance with these terms.

Moderation and Enforcement

  • SCCYS actively monitors its social media accounts and will remove any content that breaches these guidelines.

  • Users who repeatedly or egregiously violate these rules may be blocked or reported to platform administrators or relevant authorities.

  • If you have concerns about content or user behaviour, please contact SCCYS directly through official channels.

Disclaimer

  • Information shared via SCCYS social media is for informational purposes only and is not a substitute for professional advice or services.

  • For confidential matters, please contact SCCYS directly at 519-337-3701.

  • Do not use social media for urgent or emergency communication. Please contact 9-1-1 or go to the emergency department.

By participating in SCCYS social media platforms, you acknowledge and agree to these Terms of Use and Community Guidelines. Thank you for helping us maintain a safe and supportive online community.

These guidelines are posted in alignment with SCCYS’s External Communication Accountability Policy and reflect our commitment to respectful, ethical, and effective communication.