Visiting Our Walk-in Clinic

Visiting Our Walk-in Clinic

St. Clair Child & Youth Services operates walk-in clinics offering free counselling for children and youth.

We operate walk-in clinics offering free counselling for children and youth.What is a walk-in clinic and who can come?

A walk-in clinic is a drop in service that offers free therapy sessions to children, youth, and caregivers on a first come first serve basis.  At a walk-in session you can feel free to speak about anything that is important to you as no problem is too big or too small.  We encourage you to bring someone with you for support if you like.  As well, youth may choose to come on our their own.  

What is the walk-in space like?

Our walk-in spaces are designed by youth and caregivers for youth and caregivers. We have toys for younger children, wall activities, snacks, and coming soon...a media station. The walk-in space is also physically barrier-free and a safe space for individuals from all sexual orientations, gender identities, ethnocultural and racial communities.

Who do you meet with at the walk-in clinic?

When you arrive you will be greeted by volunteer and our friendly receptionist.  You will be introduced to trained therapists who will work with you to increase your understanding of the problems impacting you and help you begin working towards overcoming these challenges.  You are welcome to invite a friend, family member or partner with you into the session or may choose to have them wait in the lobby.

What is a session like?

Walk-in sessions typically may last about an hour.  The therapy session is for you to talk about anything bothering you or that you are unsure about. You can also explore sadness, your goals, and worries about what to do next in life, as well as if you are having difficulty getting out of bed, having trouble completing homework or even having big emotions you find challenging to contain. A walk-in session can make a big difference after just one visit. And it may take a few visits. In any case, therapists will go through the journey right alongside you.

A therapist will not tell anyone what is shared in the session. However, in cases where our young people are at risk of being physically, sexually and/or emotionally harmed, or there’s an imminent danger to individuals or property, St. Clair Child & Youth Services is obligated by law to inform the right people to make sure you’re safe.



What help is available?

Walk-in can be used more than once if necessary and the therapists can provide connections with other important resources in our community.  The walk-in clinic is the gateway to St. Clair Child & Youth Services longer term counselling and other services such as workshops or groups, if needed.  

To make your experience a quicker we recommend downloading and completing the walk-In clinic questionnaires ahead of time and bringing them with you. To learn more about St. Clair Child & Youth Services walk-in clinics and find the questionnaires please visit this page.

If you have any questions about the walk-in clinic or any other services we provide, please feel free to contact us.